For technical support please contact us via
firstname.lastname@example.org or by calling 1-905-764-5505.
Instrument Service or Repair
your instrument require service or repair, please complete our Return
Material Authorization (RMA) form below. Once the form has been
submitted to our office, we will provide you with an RMA number by
email. This RMA number must appear on all shipping labels (see
Instruments must be returned by prepaid freight to the following address:
52 West Beaver Creek Road, Unit # 12
Richmond Hill, Ontario, Canada L4B 1L9
Attn: Technical Dept.
RMA #: emailed to you after submitting the form
If shipping instruments to our office from outside of Canada, please include a commercial invoice which indicates, "Goods being returned for repair, " a description of the goods and the value of the instrument.
Please forward us the waybill number so we may track the shipment.